REMOTE IMPLEMENTATION, TRAINING AND SUPPORT PROGRAM (RITS)
In times when travel to-and-from-site is restricted or impractical, Minnovare can still provide all the support and training your operation needs – wherever you are in the world, at any time – day or night.
Our Remote Implementation, Training and Support program (RITS) is available to all clients – equipping them with all the tools, resources and support they need to both carry out new product implementations and train site personnel on how to successfully operate Minnovare technology and systems.
– Online person-to-person training via video conferencing
– Downloadable training videos
– A suite of online support materials, including install, training and operation manuals
– An online troubleshooting portal
– Online accreditation for all personnel trained
– 24/7 phone and email support world-wide
As well as providing all the necessary training and support, the Minnovare RITS program is designed to provide mining operations greater autonomy and flexibility – enabling clients to conduct installs and training at a time and pace that suits their schedule.
For more information on Minnovare’s RITS program, contact us below: